One form of help I asked for was from the University Accessibility Center. I requested a notetaker for my classes, as I was unable to type or hold a pencil. I explained that I needed the help starting ASAP but would only need it for six weeks while my wrists healed. I was under the impression that they would be fully able to meet this need.
BYU also does not have enough handicapped parking. When I had a torn ACL and when my friend was in a wheelchair, we learned that we had to be at campus bright and early if we wanted to get a handicapped spot. There simply are not enough spots to accommodate the students that need them. While a handicapped pass at BYU qualifies students to park in any parking spot, parking on the far end of a parking lot is completely disheartening when you know you have 8 minutes to make it to class, and a whole lot of ice and snow to crutch over.
The stairs are also something I never want to deal with again. I am grateful I have the ability to walk up the stairs, but during days of fatigue, aches and pain, and general brain fog attributed to the fibromyalgia condition, stairs and inclines were just the daily torture. The hills were sometimes worse than stairs. I remember trying so hard to rush to my classes, and being in just a lot of pain. And the pain wouldn’t go away right away.
My main complaint is with BYU Parking. It took me over a year to figure out BYU's policy on where students with disabilities can park, because only until about a year ago was the information clearly displayed on the website. For over a year, I was never sure where I could park, even though I have a handicapped placard. Now I know that I can park in any parking lot, in any slot (excluding those reserved for service vehicles, deans, or specific placard numbers) as long as I have my placard up.
She was kind and explained that they had received previous reports of this employee being a problem, but the UAC had no jurisdiction over the testing center accessibility rooms. She could not do anything because she did not hire the employees at the Testing Center. I felt confused that the UAC sends its clients to the accessible testing rooms in the Testing Center, but has no say in screening the employees there. It is concerning that disabled students must rely on employees who appear biased against us and who treat us with contempt. I should never be subject verbal harassment because of my accommodations, especially after they have already been granted.
I've noticed that many (many) elevator and access buttons are behind trash cans. Find me the logic in that. This is in Heritage especially, a technically accessible building complex.
Sometimes access buttons are broken for long periods of time. (for instance, I haven’t been able to get in the front of the Tanner on my own for a couple of weeks).
I did notice that my map of the campus became very different and I became accustomed to remembering where the elevators were instead of stairs. Whenever an elevator would be broken I would have to go out of my way to find another one that would get me to my destination
I believe I was very lucky that I was extra motivated at the start of the semester so I got ahead of all my classes so when I needed to take 2+ weeks off to recover from surgery instead of having to withdraw from classes